-Accepted Forms of Payment: Cash, debit, and the card on file are the only accepted methods of payment.

-Deposit Requirement: A $25 non-refundable deposit is required to secure your appointment. This amount will be applied toward your total service cost.

- Remaining Balance: The remaining balance is due at the time of service. Cash is strongly preferred to ensure smooth and timely transactions. All digital/debit payments require an additional $15 fee.

-Debit Card Payments: For all debit transactions, a valid photo ID matching the name on the card is required for verification purposes. Appointments paid in full are non-refundable in occasion to cancellations, however rescheduled appointments are accepted.

-Same Day & Squeeze-in appointments are acceptable with a $40 fee. As well as after hour appointments ($50), are available. (All are non-refundable and does not go towards the service total). Contact to book.

-House calls are acceptable to clients in and out of state (Travel fees varies by location). Contact us prior of booking via SMS.

-Reschedules are limited to one per appointment. Any additional reschedule requests will result in the appointment being automatically canceled, and a new appointment must be booked.

- No Call No Show clients are able to book again after the service provider has received a $40 fee, as well as an additional deposit confirming new appointment.

- All appointments will be confirmed via SMS and email prior to the scheduled service. Clients are responsible for providing accurate and active contact information at the time of booking. Confirmation is required by 9:00 PM on the same day the confirmation message is sent. If no response is received by this time, the appointment will be assumed canceled due to lack of communication and fulfilled at our discretion. This assumption is made on the basis that the client may no longer be attending or that we are unable to reach the client due to incorrect or inactive contact information. Failure to confirm does not excuse the appointment, waive any policy, or protect the deposit.

-Once you've booked your appointment, please take the time to carefully review your confirmation email. It will provide essential information on how to prepare for your appointment, along with aftercare instructions to maintain your service. Following these steps will help ensure a seamless experience and prevent any issues.

-We include a 5 minute grace period. Late clients may still be serviced within 30 minutes of being late to the scheduled appointment time. Upon a late arrival, the late fee ($25) as well as the remaining total balance is required to be paid before starting the late service.

Clients will be held financially responsible for any theft or damage involving Allure Avenue’s property or any property belonging to the building, including items inside the suite or in any shared/common areas. Please be mindful and respectful of the space.

-Extra guests are NOT ALLOWED to sit in unless being serviced. (NO EXCEPTIONS)

-Please use little to zero phone usage during appointment.

-Photos or videos taken of your service or results may be used for marketing or portfolio purposes. If you prefer to opt out, please notify your artist before your service begins.

Return Policy

Due to the nature of our products and for hygiene and safety reasons, all sales are final. We do not accept returns, exchanges, or refunds on any lash products once they have been purchased.

Shipping Rates & Times

Shipping costs are calculated at checkout based on location and selected service. We ship lash products domestically and internationally. Standard shipping: 2–7 business days (Domestic). International shipping: 7–21 business days. A tracking number will be provided once your order has shipped.

Lost or Delayed Packages

Allure Avenue is not responsible for delays caused by carriers. If a package is lost in transit, we will assist in filing a claim but are not responsible for reimbursing unless insured. Customs & Duties (International Orders) International customers are responsible for any customs duties, taxes, or fees imposed by their country.